Resource and Support Services

Boo’s Boutique

This specialty shop helps patients during their cancer journey by offering breast forms, bra fittings, clothing, skincare products and more. There are also services providing wigs, head coverings, scarves and other accessories available to our patients. Learn more.

Hours: Monday–Thursday, 9:30am–4pm, 1st Floor of Young Pavilion

Chapel

Our all-faith chapel is open to patients, caregivers and visitors. It is located on the 3rd Floor behind the operator’s desk.

Hours: Open every day, 8am–8pm

Language Services

Fox Chase offers language services to patients who want to receive their healthcare information in a language other than English. These services are offered at no cost and include:

Clinicians and staff who speak many languages and are credentialed to talk with patients
Face-to-face professional medical interpreters, including American Sign Language interpreters
Video remote interpreters, especially for American Sign Language
Special telephones (up to 239 languages) to connect you with a professional medical interpreter. These telephone units can be found throughout Fox Chase, including at our satellite offices.
If you would like to receive your healthcare information in a language other than English, please tell our registration staff and remind your care team.

Outpatient Pharmacy

215-728-3178

The Fox Chase Cancer Center Pharmacy serves Fox Chase clinic patients and inpatients and carries a range of medication for their care, including oral specialty chemotherapy drugs often not readily available in local retail pharmacies. Oncology-trained pharmacists offer prescription medication counseling in a patient- friendly environment. We participate with most major insurers covering Pharmacy Benefits and Medicare Part D benefits. Contact your insurance company to determine your specific coverage. Hours: Monday–Friday, 9am–6pm, 1st Floor of Young Pavilion

Pastoral Care

215-728-2944

The main goal of Pastoral Care Services is to offer a compassionate presence, provide spiritual and emotional support, and encourage hope. Oncology chaplains are available to visit patients in the hospital on a regular basis and upon request.

Pet Visitation Program

215-728-2804

To give comfort, volunteers with pets visit patients throughout Fox Chase. Inpatients may ask for a pet visit through their nurse or by calling the volunteer department. Pet visits must be approved by a nurse and your roommate.

Resource and Education Center (REC)

215-214-1618 | FoxChase.org/REC | [email protected]

The Philip E. and Naomi P. Lippincott Resource and Education Center (REC) is a patient and family learning center. We offer accurate information you can trust to all Fox Chase patients and their families, people at high-risk, staff and the public. Our staff is here to help you learn more about cancer risk, prevention, screening and treatment, including clinical trials. If you need support services, we can also refer you to other Fox Chase departments and programs or to local and national organizations. Resources include:

Health educators onsite to help you
Visitor computers with internet access and reviewed websites
iPads, brochures, books, fact sheets and newsletters on health and cancer-related topics
Charging stations for your phones and tablets
Community resources
Information about other Fox Chase programs, such as the Patient-to-Patient Network and myTempleHealth portal (formerly myFoxChase)

We offer two convenient locations within the hospital:

Young Pavilion hallway near the East Garage entrance
Women’s Cancer Center lobby (This location offers printed materials only.)

Hours: Monday–Friday, 8am–4pm

Social Work Services

Services are free and confidential. For more information and/or assistance, call 215-728-2668.

Oncology social workers are available to help Fox Chase patients and their families. Social workers hold a master of social work (MSW) degree, which required them to complete two years of a graduate program in social work after completing their college studies. They are trained in how to help people deal with the many life changes that can result from having a chronic disease, like cancer. Our social work services team can help with:

Worry and distress in response to your diagnosis and treatment
Difficulty talking together as a family regarding your cancer diagnosis
Counseling for you, your family and/or caregivers
Talking to children about a parent’s cancer
Effects of cancer on work, school and finances
Managing the physical and emotional side effects of treatment
Dealing with advanced cancer, facing uncertainty and survivorship issues
Worsening prognosis and end-of-life discussions • Communicating with doctors, nurses and other healthcare providers
Advance medical directives, such as a living will and durable power of attorney for health care
Counseling regarding the discharge planning process
Navigating the healthcare system
Figuring out if a support group would be helpful for you or your family
Accessing community resources
Discussing transportation options to and from the hospital for treatment

Patient and Family Support

We understand that cancer care can affect the whole family. We offer an array of support services for patients and their families. See all of our patient and family support services.

Survivorship

To address the unique health care needs of patients who have completed cancer treatment, Fox Chase offers wellness education, screening and ongoing health care through our Survivor Clinics. Under the guidance of the doctor who treated you, the Survivor Clinic care team offers a broad range of services to deal with the lasting effects of cancer and cancer treatment, and provide long-term medical follow-up. Services include specialized medical care, genetic counseling and testing, psychiatric services, nutritional support and preventive care to improve your future health and quality of life.

Learn More

Patient Guides and Forms